Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
||10-30 Business days
||10-30 Business days
|Australia, New Zealand
||10-30 Business days
|Central & South America
||15-30 Business days
||10-20 Business days
||15-45 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says "no information available at the moment".
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- You do not receive them within the guaranteed time (45 days not including 2-5 day processing)
- You receive the wrong item
- You do not want the product you have received (but you must return the item at your expense and the item must be unused)
We do not issue the refund if:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster)
- Other exceptional circumstances outside the control of adorabledarling.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on page.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
T-shirt cool! Clear image. The fabric is very soft. I read reviews that the t-shirt is small and ordered for a larger size. Result: came large and fully corresponds to the store’s size grid. So in size it is better to go to the description!
Good quality but the pocket is not real is a Stamp but anyway good
I arrive very fast
Perfect size, received very quickly, and the drawing perfectly integrated into the t-shirt.
Thanks to the store.
Ordered 2 t-shirts, came up perfectly! Quality is good, delivery is fast!
The goods came in two weeks. The material is smooth, very pleasant for the body. Synthetics, but very good quality. Made measurements of mikey. Can someone useful when choosing the size. This is xxxl size. T-shirt took as a gift to the owner of the dog, the breed boston terrier. I’m not ashamed for the gift, because the quality is excellent. Thank you!
Nice logo but the fabric feels very synthetic
The quality of the t-shirt is excellent, the track was tracked to the end
Nice t-shirt i loved! All perfect, exact measurements! And high quality fabric
A short my still correct, delivered asser quickly.
The quality of the picture is good, but the quality of the t-shirt is not. Synthetics.
Beautiful! Synthetic Fabric and fingerprint! Only was scoring belly.
material really soft, pleasant to the skin, ordered as per size guide came a bit bigger not sure how it will look as a xmas present to my partner. overall i like it
At 50-52 just!
Very beautiful fabric
Order one more size, my husband wears XL and I bought the XXL and it’s perfect